Table of Contents
Table of Contents
1. Preparation
- Policies & Procedures: Develop or refine Incident Response (IR) policies, roles, and responsibilities so everyone knows how to act when an incident occurs.
- Tools & Resources: Maintain ready-to-use security solutions, forensic toolkits, and log management systems.
- Training & Awareness: Conduct regular training sessions and simulations (tabletop exercises) to keep your team prepared.
2. Identification
- Detection of Indicators: Monitor for alerts and abnormal behavior (e.g., unusual login times, network traffic spikes).
- Assess the Severity: Determine if itβs a genuine incident or a false alarm, and rate its potential impact on confidentiality, integrity, and availability.
- Documentation: Record all initial findings, including timestamps and relevant logs (e.g., system logs, network captures).
3. Containment
- Short-Term Containment: Immediately isolate or segment compromised systems to limit further damage (e.g., quarantining infected hosts, disabling malicious accounts).
- Evidence Preservation: While containing, preserve critical data for forensic analysis (e.g., memory dumps, disk images).
- Long-Term Strategy: Develop and implement broader containment measures (e.g., adjusting firewall rules, enhancing monitoring) as investigation continues.
4. Eradication
- Remove the Threat: Eliminate all malicious code, backdoors, or unauthorized accounts from affected systems.
- Patch & Update: Apply security patches, adjust configurations, and address root causes to prevent recurrence.
- Verification: Perform scans or tests to confirm that the threat is fully removed and no hidden traces remain.
5. Recovery
- Restore Systems: Bring systems back online methodically (often in stages). Confirm they are secured, hardened, and verified to be clean.
- Monitor for Recurrence: Closely track network traffic, logs, and alerts for any indication of the threat re-emerging.
- Documentation: Record all actions taken to restore operations, including timelines and individuals involved.
6. Lessons Learned (Post-Incident Activity)
- Review the Incident: Conduct a post-mortem to evaluate what happened, what worked, and where improvements are needed.
- Update Procedures & Policies: Integrate lessons learned into IR plans, detection tools, and training modules.
- Reporting & Sharing: When applicable, share relevant details with stakeholders, regulatory bodies, or ISACs (Information Sharing and Analysis Centers).
Why Each Phase Matters
- Preparation prevents being caught off guard.
- Identification ensures you act quickly before threats spread.
- Containment and Eradication help control damage and remove malicious elements.
- Recovery enables a safe return to normal operations.
- Lessons Learned drives continuous improvements, reducing future risk.